Metrics Ratings Tag

10 Sep Saintly Customer Service in a Survey World

Posted at 09:00h in Customer Satisfaction Blog, CX Journey, Favorites by Kellyne Clapper

I called AAA to get a car towed last month, the subcontractor who moved the car was fantastic - everything that I could possibly want in a tow-truck driver on what was (obviously) a bad day. After he had backed the car into my narrow...

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