Welcome to CSAT.AI! Let’s get you up and running.


Our algorithms are trained on what we know, Customer Service. 

We take care of a significant amount scoring right from the get-go! The rest we learn along the way – gradually incorporating your company specifics into our algorithms to improve accuracy.

Any Support related questions, click here to contact us!

Managers, To get started:

  • After you install, open an email support ticket on Zendesk’s dashboard while you’re logged in as Admin.

    Your company/user information will be available to us and we will create an account based on that.

  • Once you are registered we’ll reach out to you.

    If you’ve not heard from us in 24 hours it is probably because we don’t yet have your contact information – PLEASE contact us! 

    – Email us at [email protected]
    Contact us

Questions setting up WOW! Service? We want to talk to you.

Schedule here!


Note*: If your organization has multiple names – [Widgets of the world] with subsidiary companies [Widgets of the Pacific Northwest and Puppyfeet Rainboots] we need to know that these accounts are officially associated with each other and to get the accounts merged properly. This often takes a little human intervention. We are on top of it! This is one of the reasons we might contact the administrator of your accounts.

NPS, CES, and CSAT: What is your go to metric?