“I’ve been very happy with CSAT.AI so far. I’ve tried many QA services, and this is the only one I’ve found that actually provides an in-the-moment evaluation for the agent on the quality of each, individual response. Because of this, agents compete with themselves to achieve the full star rating for every response they provide… I look forward to continued optimizations with CSAT.AI!”
One click installation. If you have 10 agents or 100s we have you covered.
NPS, CES, and CSAT: What is your go to metric?