CSAT.AI Keeps the SCORE. Now your managers spot trends across the entire contact center or an individual CSR comparing metrics without bias. Immediately, see when performance improves on a CSR’s trend scoreboard.
CSAT.AI is the calibration tool for your contact center, turn it on to transform your contact center into a revenue generator.
CSAT.AI uses complex and sophisticated machine learning and deep learning algorithms to analyze every response REALTIME.