21 Apr CX and EX: Balancing Company Policies And Customer Service Agent Needs
Yeah, we know. Relationships are hard. But human beings (and businesses) don't do well on an island alone. Build your CX and EX together....
EX Tag
11 Jun Face the New Changes in CX and EX in Customer Service (Updated)
Businesses must evolve as the people who work them and those who buy from them evolve. Changes in CX and EX in customer service have to come at the speed of change in the world as a whole....
01 Apr QA, CX and EX for your Remote Customer Service Team – We Can Help
Make managing your remote customer service team easier with CSAT.AI....
11 Mar Face the Changes in CX and EX in Customer Service
Businesses must evolve as the people who work them and those who buy from them evolve. Changes in CX and EX in customer service have to come at the speed of change in the world as a whole....