With all the talk of Gen Z vs Boomers or the differences between Gen Z and Millennials, it's important not to forget the most awesome Generation - Generation X. In this blog post, we will discuss what makes Generation X customers different and why...
As a customer service leader you know that providing great customer experience is essential to the success of your business. According to research it’s Gen Z that follows brands most on social media at 61% compared to 53% of Millennials and 36% of Gen X...
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