employee shortages Tag

Festive X-mas tree with text "Sorry for the long wait times... If you want faster service, please feel free to fill out job application. Happy Holidays!" (Sarcasm visually implied)

01 Dec The 2021 Holiday Buying Season – Employee Shortages, Angry Customers and Rising Costs

Posted at 05:00h in Agent Training/Retention, Customer Satisfaction Blog, CX Journey, Favorites by Cassandra Vincent

The 2021 holiday buying season is riddled with post-pandemic challenges including. Let’s look at the current crazy state of affairs....

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