consumer rage Tag

image of woman punching through computer screen and yelling to represent consumer rage

19 Jul Consumer Rage On The Rise: 3 Ways To Support Agents

Posted at 05:00h in Agent Training/Retention, Customer Satisfaction Blog, CX Journey by Cassandra Vincent

Not only are performers like Harry Styles and Pink having objects thrown at them on stage, your agents have abuse thrown at them regularly. There are ways to support agents even with consumer rage on the rise....

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