abusive customers Tag

Banning bad customers ID 25942476 © Madmaxer

24 May Uber Banning Bad Customers: Is that Good Customer Service?

Posted at 05:00h in Customer Satisfaction Blog, CX Journey, Favorites by Cassandra Vincent

An abusive agent is detrimental to a company, and so is an abusive customer. Is booting the bad ones, lik Uber is, good customer service? ...

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