02 Jun I want CSAT.AI, how do I get my boss onboard?
At $0.02 per ticket or less, you’ll be able to scrutinize more tickets, with better consistency using fewer people. Your customers will be better served. Your agents’ training improved, with assistance to stay on task, even while working remotely. Agent churn can also be reduced keeping seats consistently filled saves recruitment and training costs. Want us to know more? Set up a demo now!
If that isn’t enough, ask if a proactive tool is too expensive? How much money is lost on the backend fixing bad feedback?
CSAT.AI provides faster agent training and improved CSAT scores, not to mention most agents like it. Agent evaluations happen automatically giving them the tools for self improvement while removing surprises from coaching sessions.
Are performance management decisions made based on quality of work? If so, you want to make sure you measure it the right way consistently across teams and agents. It’s in your best interest to give agents the tools to succeed! CSAT.AI provides the granular insights across multiple metrics for improvements that are cost effective while significantly reducing QA workloads.