Can CSAT.AI help me?

01 Jun Can CSAT.AI help me?

1. 1. Do you have QA Teams, and/or dedicated trainers?
   2. Want to Integrate QA, CSAT and agent training?
   3. Are your customer service reps working remotely?
   4. Is your team currently/or will have some sort of feedback/quality assurance program?
   5. Does your team have 10+ members?
      
      Timing and department forecasts:
   6. Plan to scale/distribute customer service teams?
   7. Need tools to maintain high quality service?
   8. Want to improve the speed of training new agents?
      
      Department’s behavioral actions:
   9. Want to proactively prevent bad service?
   10. Are your current QA scorecards built with inefficient internal and or manual tools (ex. spreadsheets)?
   11. Do you have a fear of being sued by customers?
   12. Are your agents churning because they are frustrated by lack of training?