Turnover in Call Centers – Why So Much?
Per The Quality Assurance & Training Connection (QATC) 2018 study, turnover in US contact centers alone is “between 30-45% which is more than double the average for all occupations in the U.S.” Intense. There are many reasons why there is so much turnover in call centers.
Copy and paste this URL into your WordPress site to embed
Copy and paste this code into your site to embed