CSAT-AI

01 Dec The 2021 Holiday Buying Season – Employee Shortages, Angry Customers and Rising Costs

Posted at 05:00h in Agent Training/Retention, CSAT-AI, Customer Satisfaction Blog, CX Journey, Favorites by Cassandra Vincent

The 2021 holiday buying season is riddled with post-pandemic challenges including. Let’s look at the current crazy state of affairs....

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